Booking Details

We will endeavour to stay to your desired route, however route choice is at the discretion of Glenridding Guides and may alter on the day.

Poor weather cancellation is at the discretion of Glenridding Guides & you may be notified on the activity date.

In the event of Glenridding Guides having to cancel, we shall try to reschedule to the agreement of all parties. If this is not possible a full refund will be given.

No refunds shall be given to customers not observing safety instructions, dressed inappropriately or not fit enough to participate in the chosen activity. Not observing safety instructions will lose Glenridding Guides' duty of care.

Anyone under the age of 18 must be accompanied by a parent or legal guardian.

Glenridding Guides accepts no liability for personal property lost or damaged whilst on activity and you shall cover the cost of any equipment that is lost or damaged from misuse.

Full payment must be received 28 days before activity date and will only be confirmed upon full payment. Cancellation 27 days before the activity date will incur a £40 admin cost.

Cancellation insurance is recommended. If you have personal insurance check it does not exclude your chosen activity.